Organization Culture

Dana Wright Wasson discusses the employee experience, explaining the shortcomings of surveys that measure employee engagement. She outlines an approach to driving the employee experience, leveraging design-thinking methodologies and shares her experiences on the positive role that HR can play. 

René Johnston shares five strategies for strengthening employee engagement. She highlights one of these strategies - knowing your team members, sharing four benefits that flow from leveraging this strategy. René discusses the role of assessment tools in facilitating conversations to get to know your team.  

What are the key elements of creating an emotionally connected workplace? What are the benefits of creating an environment of respect, alignment, and a positive future? Lou Carter outlines the five essential elements to emotional connection, based on discussions and research involving hundreds of CEOs and other executives.   

Can ‘hope’ actually be a strategy in today’s work environment? Libby Gill, the author of ‘The Hope-Driven Leader: Harness the Power of Positivity at Work’ thinks so. Libby defines what hope is and why it's important. She'll share the science behind hope, a medical definition, and the link between hope and mortality. Libby will explain how hope can be leveraged by HR, the pitfalls to be aware of, and an approach to harnessing hope as a strategy both personally and professionally. 

Chester Elton, named “Apostle of appreciation” by the Globe and Mail, shares ideas for increasing engagement by making simple adjustments to employees’ current roles. He explains how to ‘manage to the one’ and why this is key to increasing engagement. Learn how to get the take The Motivator Assessment (free) and receive your results in a 23-page report.

Dr. Steve Ambrose discusses why he and his wife founded the “Walk the Ridge” movement and explains its goals and values. He defines incivility, how it manifests itself, and its impact on workplace productivity and engagement. He’ll explain how emotional intelligence intersects with civility, how to frame and improve civility as a soft skill and the role that HR leaders can play in such. We encourage you and your organization to get involved today. 

In this episode, Todd Henry, the founder of Accidental Creative, explains how organizations can create an environment in which creativity can flourish. He describes the two critical factors that live in tension with each other; who creatives are and what they want and need to be successful; and how leaders can support “fast-twitch” and ‘slow-twitch’ thinkers. Finally, he addresses the role that HR can play and the influence that its leaders can have in shaping the creative culture.

How do you create a coaching culture within an organization? Michael Bungay Stanier, Founder of Box of Crayons in 2002, teaches ten-minute coaching and joins us to answer this question. In the first of back to back episodes, Michael describes the three components of corporate culture; the steps involved in building new habits; and how to shift an organization from its current culture to a culture that embraces and practices good coaching habits.

Scott Overcarsh explains the magic of the Chick-fil-A culture that has contributed to 49 years of annual growth and exceptional employee engagement, culminating in its #2 position on the Customer Service Hall of Fame study published by 24/7 Wall Street and Zogby Analytics.

Claude Silver, Chief Heart Officer at VaynerMedia discusses her organization's philosophy and approach to building and maintaining a ‘people first’ culture.