Leadership Topics

360 communicators are successful at communicating up, across and down the organization. They cross boundaries to build strong relationships, influence others and establish trust. While 360 communication competency has always been critical to success in leadership, its inclusion in our top ten list reflects the growing complexity that 2020 leaders are facing as they manage diverse generations, multi cultures and global geographies, not to mention more competitive and rapidly changing, volatile business environments.

The Case for Change

Our world is becoming increasingly inter-connected as work is performed across time and geographical boundaries. Organizations are becoming more diverse, culturally, ethnically, and through what will soon be five generations in the workforce. Organizational leaders are learning that to be successful, they have to achieve results across diverse countries, cultures and generations. And yet a 2009 study by Ernst & Young, "Redrawing the map: globalization and the changing world of business" revealed that the boards of many global companies lack the diversity to deal with intercultural challenges.